*Our delivery times may be impacted due to the ongoing Covid-19 restrictions, plus the additional current Union action at our Australian wharves and delays with local carriers Australia Post and Toll. Please allow an additional 4-6 days from the original dates provided to you. We are doing everything we can to mitigate these delays, including using alternative carriers where we can and adding extra shifts at our warehouse. For information on your order and shipping status, please log in to your account or refer to the order confirmation email you would’ve received from us. If you have any questions, please contact our Customer Service team at firstname.lastname@example.org. Thank you for understanding and patience during these difficult times.**
q: HOW MUCH DOES SHIPPING COST?
Standard Shipping Our standard shipping is offered via Australia post and is at a flat rate of $10 for orders under $99.
q: HOW LONG DOES SHIPPING TAKE?
**Due to the ongoing Covid-19 restrictions there may be a delay in your delivery.**
We use Australia Post eParcel to get your items to you, so you’ll only have to wait 2 to 5 working days once your order has left our warehouse
q: WHERE IS MY ORDER?
As soon as your order has left our warehouse, we’ll send you a shipping notification email to keep you in the loop. The email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website.
Don’t stress if it doesn’t work immediately - it often takes up to 4 hours for it to be searchable in the system.
q: CAN I ORDER ONLINE AND PICK UP IN STORE?
Sadly no, all orders made online are shipped direct from our warehouse for a faster service.
Hard Yakka acknowledges the Traditional Owners of Country throughout Australia and recognise their continuing connection to land, water and community. We pay our respect to them and their cultures and to Elders past, present and emerging.