**Due to the ongoing Covid-19 restrictions there may be a delay in your delivery. AusPost, our shipping provider, is experiencing high parcel volumes and could have service disruptions as they clear backlogs. For information on your order and shipping status, please log in to your account or refer to the order confirmation email you would’ve received from us. If you have any questions, please contact our Customer Service team at email@example.com.**
q: HOW MUCH DOES SHIPPING COST?
Standard Shipping Our standard shipping is offered via Australia post and is at a flat rate of $10 for orders under $99.
q: HOW LONG DOES SHIPPING TAKE?
**Due to the ongoing Covid-19 restrictions there may be a delay in your delivery.**
We use Australia Post eParcel to get your items to you, so you’ll only have to wait 2 to 5 working days once your order has left our warehouse
q: WHERE IS MY ORDER?
As soon as your order has left our warehouse, we’ll send you a shipping notification email to keep you in the loop. The email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website.
Don’t stress if it doesn’t work immediately - it often takes up to 4 hours for it to be searchable in the system.
q: CAN I ORDER ONLINE AND PICK UP IN STORE?
Sadly no, all orders made online are shipped direct from our warehouse for a faster service.