HOW MUCH DOES SHIPPING COST?
Our standard shipping is offered via Australia post and is at a flat rate of $9 for orders under $150.
Express shipping where available is offered by Australia Post - we charge a flat fee of $12.95.
WHAT IS SAME DAY DESPATCH?
If you place an order prior to 12:00pm AEST Monday to Friday it will be picked up by our delivery partner that same day for delivery to your destination within 2 to 5 working days.
HOW LONG DOES SHIPPING TAKE?
We use Australia Post eParcel to get your items to you, so you’ll only have to wait 2 to 5 working days once your order has left our warehouse. If you’ve opted for express shipping, you should receive your order 1 to 2 working days after it's left our warehouse, within capital cities.
WHERE IS MY ORDER?
As soon as your order has left our warehouse, we’ll send you a shipping notification email to keep you in the loop. The email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website.
Don’t stress if it doesn’t work immediately - it often takes up to 4 hours for it to be searchable in the system.
CAN I ORDER ONLINE AND PICK UP IN STORE?
Sadly no, all orders made online are shipped direct from our warehouse for a faster service.
DO YOU DELIVER OUTSIDE OF AUSTRALIA?
Not at this stage. For international enquiries, please contact our customer service team firstname.lastname@example.org